Refund policy
Return & Refund Policy
Effective Date: July 25, 2026
Thank you for shopping at Guru Marketing.
We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must:
Be unused and in its original condition.
Be in its original packaging.
Include all original tags and accessories.
Be accompanied by proof of purchase.
How to Start a Return
To request a return, please contact us at:
Email: support@gurumarketings.com
Please do not return any item without contacting us first.
As we work with EPROLO dropshipping suppliers, the return address may vary depending on the product and supplier. If your return request is approved, we will provide the correct return address and instructions by email.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will work with our supplier to provide a replacement or refund where applicable.
Non-Returnable Items
The following items cannot be returned:
Personalized or custom-made products
Perishable goods
Beauty and personal care products (if opened)
Gift cards
Clearance or final sale items
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
If you have not received your refund after 15 business days from approval, please contact us at:
Email: support@gurumarketings.com
Contact Us
If you have any questions about our Return & Refund Policy, please contact:
Guru Marketing
Email: support@gurumarketings.com